FAQ
QUESTIONS
Useful answers, clearly stated.
What is the soap for?
For washing the scalp and hair. It is made for people whose scalp gets greasy quickly, who see visible flakes or build-up, and whose hair looks flat, dull or thin at the root. It deep-cleanses the scalp, washes away visible flakes and residue, and leaves hair looking fuller and glossier.
Who is it for?
Men and women with a normal to oily scalp. If your scalp is very dry or sensitive, patch-test first and use it less often, alternating with a mild shampoo.
Will it help with hair loss?
Honest answer: AL FAJR is a cosmetic soap, not a medicine. It keeps the scalp clean and cares for the hair you have. Hair looks fuller and breaks less, but it is not a remedy for hair loss, alopecia or any scalp condition. If you are losing hair, see a doctor or dermatologist.
What does usma do in the soap?
Usma (Isatis tinctoria, also known as woad) is the plant Central Asian families have traditionally used in hair and brow care for generations. In AL FAJR it is combined with ginger, castor oil and seven further plants in a dark botanical cleanser. Castor oil is a classic hair conditioner; ginger gives the lather a fresh, warm feel on the scalp.
When will I see a difference?
A cleaner, lighter scalp and fuller-looking roots from the first wash. Softer, glossier hair builds up over a few weeks of regular use.
What is usma?
Usma is the common name used here for Isatis tinctoria, also known as woad, a featured botanical in the soap.
What order sizes are available?
One 293 g soap (a quarter of a loaf) costs €30, half a loaf with two soaps costs €50, and the whole four-soap loaf costs €100.
How do I use it?
Wet hair and scalp, create a thin lather, massage gently, leave for about one minute and rinse thoroughly.
How often should I use it?
Use it according to your scalp’s needs and the directions on the product label.
What is in the soap?
Usma, ginger, castor oil and seven plants form the botanical story. The complete official INCI remains to be confirmed by the maker; it will be printed on the wrapper and shown on the product page before launch.
What is in the shampoo?
The label states: no sulfates, no parabens, no silicones. The complete official INCI has not been supplied yet and will be published once the maker confirms it.
Where do you ship from?
Orders ship from Belgium to customers across the EU for one flat shipping fee. VAT is included and the shipping fee is confirmed before payment.
How do returns work for an opened cosmetic bar?
EU consumers generally have a 14-day withdrawal right. Opened sealed hygiene goods may be excluded where legally applicable. Contact the seller before returning an item.